• If you regularly use short duration
programmes, these can leave deposits
of grease and limescale inside the
appliance. To prevent this, we
recommend to run long duration
programmes at least 2 times per
month.
12. TROUBLESHOOTING
If the appliance does not start or it stops
during operation, before you contact an
Authorised Service Centre, check if you
can solve the problem by yourself with the
help of the information in the table.
With some problems the end indicator
flashes intermittently indicating a
malfunction.
Problem and alarm code Possible solution
You cannot activate the appliance. • Make sure that the mains plug is connected
to the mains socket.
• Make sure that there is no a damage fuse in
the fuse box.
The programme does not start. • Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or
wait for the end of the countdown.
• The appliance has started the procedure to
recharge the resin inside the water softener.
The duration of the procedure is approxi-
mately 5 minutes.
The appliance does not fill with wa-
ter.
• The end indicator flashes 1 time
intermittently.
• Acoustic signal sounds 1 time in-
termittently.
• Make sure that the water tap is open.
• Make sure that the pressure of the water
supply is not too low. For this information,
contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is
not clogged.
• Make sure that the inlet hose has no kinks or
bends.
The appliance does not drain the wa-
ter.
• The end indicator flashes 2 times
intermittently.
• Acoustic signal sounds 2 times in-
termittently.
• Make sure that the sink spigot is not clog-
ged.
• Make sure that the drain hose has no kinks
or bends.
The anti-flood device is on.
• The end indicator flashes 3 times
intermittently.
• Acoustic signal sounds 3 times in-
termittently.
• Close the water tap and contact an Author-
ised Service Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
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