Problem and alarm code Possible cause and solution
The program lasts too long. • If the delayed start option is set, cancel the
delay setting or wait for the end of the count-
down.
Small leak from the appliance door. • The appliance is not level. Loosen or tighten
the adjustable feet (if applicable).
• The appliance door is not centred on the tub.
Adjust the rear foot (if applicable).
The appliance door is difficult to
close.
• The appliance is not level. Loosen or tighten
the adjustable feet (if applicable).
• Parts of the tableware are protruding from
the baskets.
Rattling/knocking sounds from inside
the appliance.
• The tableware is not properly arranged in the
baskets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate
freely.
The appliance trips the circuit-beak-
er.
• The amperage is insufficient to supply simul-
taneously all the appliances in use. Check the
socket amperage and the capacity of the
meter or turn off one of the appliances in use.
• Internal electrical fault of the appliance. Con-
tact an Authorised Service Centre.
Refer to "Before first use",
"Daily use", or "Hints and
tips" for other possible
causes.
Once you have checked the appliance,
press Start. If the problem occurs again,
contact an Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
11.1 The washing and drying results are not satisfactory
Problem Possible cause and solution
Poor washing results. • Refer to "Daily use", "Hints and tips" and basket
loading leaflet.
• Use more intensive washing programmes.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
Poor drying results. • Tableware has been left for too long inside a closed
appliance.
• There is no rinse aid or the dosage of rinse aid is not
enough. Set the rinse aid dispenser to a higher level.
• Plastic items may need to be towel dried.
• We recommend to always use rinse aid, even in
combination with multi-tablets.
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