Troubleshooting
Review the following possible solutions if you encounter a problem while using your printer.
Problem/Error Message
Solution
No display Ensure the printer is turned on.•
Replace discharged batteries.•
Poor Print Quality Replace discharged batteries.•
Ensure tape cassette is installed properly.•
Clean the print head.•
Replace the tape cassette.•
Poor Cutter Performance Clean the cutter blade.
See Caring for Your Label Maker.
Printing… No action required. Message will disappear once printing is finished.
Too many lines
Exceeded maximum number of lines allowed Change layout of label or tape size.
Too many characters
Exceeded maximum number of characters in buffer Delete some or all of the buffer text.
Insert Tape Cassette
Tape cassette missing or empty Insert a new tape cassette.
Battery Low
Batteries almost discharged
Replace batteries or connect DC power adapter.
Tape Jam
Motor is stilled due to tape jam Remove jammed tape and replace tape cassette.
Page not empty
Delete all content on the page
Tape size too small Change tape size or press Cancel to exit•
Box/Background menu•
Set
Fixed-length label is selected and the length necessary to
print the label exceeds the selected length.
Following this message, a fixed-length value is displayed which indicates the
minimum label length necessary to fit the text. Do one of the following:
Adjust the fixed-length label setting, or•
Select a narrower font.•
If you still need assistance, contact DYMO Customer Support for your country. The Warranty booklet includes a list of contact
numbers for each country.
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LM350D manual UK_WEU.indd 15 09-08-2007 13:44:39
