Your satisfaction and goodwill are important
to
your
dealer and Chevrolet. Normally, any concern
you
may
have with your vehicle can be handled by your selling or
servicing dealer. Your dealer has the facility, trained
technicians, special tools and up-to-date information to
promptly address
any
issue which may arise. Chevrolet
has empowered its dealers to make decisions and repair
vehicles, and
they
are eager to resolve your concern to
your complete satisfaction. If your concern has
not
been
resolved
to
your satisfaction, take the following steps:
STEP
ONE
--
Discuss your concern
with
a member
of dealer management. Normally, concerns can
be 'quickly resolved at that level.
If
the matter has
already been reviewed with the Sales, Service or Parts
Manager, contact the owner
of
the
dealership or
the
General Manager.
STEP
TWO
--
If
after contacting a member
of
dealership management,
it
appears
your
concern
cannot be resolved by the dealership without further
help, contact
the
Chevrolet Customer Assistance
Center by calling 1-800-222- 1020.
In
Canada,
contact GM
of
Canada Customer Assistance Center
in
Oshawa by calling 1-800-263-3777 (English)
or
1-800-263-7854 (French).
For help outside
of
the United States and Canada,
call
the following numbers as appropriate:
In
Mexico: (525) 625-3256
In Puerto Rico: 1-800-496-9992 (English)
or
1-800-496-9993 (Spanish)
In
the
U.S.
Virgin Islands: 1-800-496-9994
In
the Dominican Republic: 1-800-75 1-4135
(English) or 1-800-75 1-4136 (Spanish)
In the Bahamas: 1-800-389-0009
In
Bermuda, Barbados, Antigua and the British
Virgin Islands: 1-800-534-0 122
0
In all other Caribbean countries: 1-809-763-
13
15
In other overseas locations, call GM North American
Export Sales
in
Canada at: 1-905-644-4
1
12.
