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General troubleshooting
Water under the washer dryer
o Tighten the drain pump filter.
o Check the drain and inlet hose and make sure that they are both
fully tightened.
Washer dryer vibrates during the spin cycle
o Check that the transport locking devices have been removed (see
installation instructions).
o Make sure that the washing machine is installed on a flat and level
floor.
o Ensure that all four feet are resting firmly on the floor, by pressing
down on each corner and making sure that the appliance is stable.
o If it is unstable then follow the “Positioning and leveling the
appliance” section.
Poor spin results
o Clean the drain pump (see “Cleaning the drain pump filter” section).
Water in the detergent dispenser
o Although there will be some water residue left in the detergent
drawer after a wash cycle has completed. If the drawer is full of
water then you may need to clean the detergent drawer.
IMPORTANT: Your appliance has an unbalance control system.
If this system detects that the washload is unevenly distributed
inside the drum. Your washer dryer will try to redistribute the
load before spinning. If after several attempts it is unable to
redistribute the washload, then the appliance will either spin at
a slower speed or skip the spin cycle and drain.
Uneven load distribution can be caused by too large a wash
load or too small a wash load. It can also occur if a single item
if washed inside the appliance.
