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3130
Something Not Working Something Not Working
Certain problems are due to lack of simple maintenance or oversights, which can
be solved easily without calling out a service agent. Before you call, please carry
out the checks listed below.
You can find the Brandt Service telephone number at the back of this booklet.
Symptom Possible causes
The machine does not
start:
The door has not been closed.
The plug is not properly inserted in
the power socket.
There is no current at the socket.
The main fuse or the fuse in the
plug has blown.
The selector dial is not correctly
positioned.
The ON/OFF button has not been
depressed.
The machine does not fill:
The water taps are closed.
The filters in the inlet hoses are
blocked.
Refer to paragraph “Cleaning the
water inlet filters”.
The inlet hoses may be squashed or
kinked.
The door has not been closed.
The machine fills then
empties immediately:
The end of the drain hose is too low
(see “ water drainage” in “Installation
instructions”).
The drain hose may be squashed or
kinked.
The ANTI-CREASE option has
been selected.
The drain filter may be blocked.
(Please refer to “Maintenance”:
Emergency emptying out).
The drain hose extension is not
correct. Follow the instructions for
connecting to the waste.
The drainage system pipes are
blocked.
The wash load is unbalanced:
redistribute the clothes inside the
drum to allow the machine to spin.
There is water on the floor:
Too much detergent or unsuitable
detergent has been used (creates
too much foam).
Check whether there are any leaks
from one of the inlet hoses fittings. It
is not always easy to see this as the
water runs down the hose; check to
see if it is damp.
The drain hose may be damaged or
not securely positioned.
The detergent dispenser drawer or
recess is clogged.
The drainage system pipes are
blocked.
The drain filter has not been
properly screwed on after cleaning.
Unsatisfactory washing
results:
Too little detergent or unsuitable
detergent has been used. An
insufficient amount of detergent
leaves the laundry looking grey and
causes lime scale to form.
Stubborn stains have not been
treated prior to washing.
The correct wash programme has
not been selected.
Too much laundry has been placed
in the drum.
The machine does not
empty and/or does not
spin:
The machine vibrates when
spinning or is noisy:
The internal packing has not been
removed.
The machine is in contact with the
wall or furniture.
The machine is not level.
The washing load is badly
distributed in the drum.
Maybe there is very little laundry in
the drum.
The door will not open:
The programme is still running.
The door lock has not yet released.
Water in the tub.