In the Case of Problems
80
12 In the Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the fol-
lowing information first. In the case of technical problems, you can
contact our hotline service, tel. 0180 5 00 13 88 (cost via Telekom at
time of going to print: 12 ct/min). In the case of claims under the
terms of guarantee, contact your sales outlet. There is a 2 year
period of guarantee.
Problems and solutions
Problems Solutions
No connection
to base station
possible
− Check that the handset has been registered
on the base station with the correct PIN
code. Page 83
No telephone
calls possible
− The telephone line is not connected pro-
perly or is defective. Only use the telephone
connection cable supplied.
− Test whether the telephone connection is in
order by using another telephone.
− The power adaptor plug is not plugged in or
there is a complete power failure.
− The rechargeable batteries are empty or
defective.
− The handset is too far from the base station.
− Dialling mode is set incorrectly. Page 69
Connection is
disturbed or cut
off
− The handset is too far from the base station.
− The base station is in an unsuitable
location.
The system no
longer re-
sponds
− Reset all the functions to their default set-
tings. Page 70
− Disconnect the power adapter plug briefly
from the power socket.
