Frequently asked questions 49
There’s no dialling tone!
• No power: Check the connections.
• Batteries are empty: Charge the
batteries.
• Move closer to the base station.
• Wrong line cable used: Use the line
cable provided.
• Line adaptor is required: Connect the
line adaptor to the line cord.
Caller cannot hear me clearly!
• Move closer to the base station.
• Move the base station at least one
metre away from any electronic
appliances.
Frequent noise interference on my
radio or television!
• Move the base station as far away as
possible from the electrical appliances.
Product behaviour
Keypad does not work!
• Unlock your keypad: Long press
*
in idle mode.
The handset warms up when
making a long call!
• This is a normal behavior. The handset
consumes energy while calling.
The handset cannot be registered to
the base station!
• Maximum number of handsets (5) has
been reached. To register a new
handset, unregister an existing
handset.
• Remove and replace the handset
batteries.
• Try again by disconnecting and
connecting the base station power
supply and follow the procedure to
register a handset.
• Make sure that you have entered the
correct PIN code. If you have not
changed it, by default it is 0000.
Caller’s number is not displayed!
• Service is not activated: Check your
subscription with your network
operator.
I cannot receive new SMS!
• SMS storage space is full: Delete old
SMS to receive new ones.
• Wrong SMS settings: Check your SMS
settings (see “SMS settings” in chapter
10.4).
I cannot send or receive new SMS!
• Service is not activated: Check your
subscription with your network
operator.
• Wrong SMS settings: Check your SMS
settings (see “SMS settings” in chapter
10.4).
• Another SMS-enabled phone is also on
your line. Deactivate the SMS
reception on one of the device.
• There is a compatibility problem
between the operators. Contact your
service provider for more information.
• Identity is withheld. Show identity (see
“Activate Withhold ID” in chapter
9.5.2).
I cannot change the settings of my
voice mail
Operator voice mail is managed by your
operator and not the phone itself. Please
CD650_IFU_EN_UK.book Page 49 Monday, June 23, 2008 3:42 PM
