Toshiba America Information Systems, Inc., Telecommunication Systems Division
9740 Irvine Blvd., Irvine, CA 92618-1697 (949) 583-3700 www.telecom.toshiba.com
© 2003 Toshiba America Information Systems, Inc., Telecommunication Systems Division. Printed in U.S.A. Strata is a registered trademark of
Toshiba Corporation. Stratagy is a registered trademark of Toshiba America Information Systems, Inc. Specifications subject to change without
notice. Some features require optional hardware to support full capabilities.
Literature Order #: CTX-BR-100-S-VA/4500026
Strata CTX100-S applications and benefits
Toshiba offers many innovative features including Call Answering options, Computer Telephony Integration,
Networking options, and more.
Call answering options
• Automated Attendant
Answers and routes incoming calls 24 hours-a-day as an integrated feature of Stratagy voice processing.
Assures that calls are efficiently managed when call volumes are high, when your receptionist is on a
break or at lunch, and after regular hours.
• Voice Mail Integration
Allows callers to leave detailed messages for specific employees. With Toshiba Stratagy voice processing
in the Strata CTX, calls are handled faster and more efficiently, which assures that the customer’s needs
are addressed as quickly as possible.
• Direct Inward Dialing (DID)
Routes incoming calls directly to specific stations without going through the answering position.
• Multiple Directory Numbers
Maximizes call-coverage flexibility. Station extension numbers can appear on multiple telephones and
individual telephones can have multiple station extension numbers.
• Caller ID
Displays the caller’s name and telephone number on the telephone’s LCD, as well as the customer profile
from your database (with CTI applications). Your employees will be fully prepared to handle calls with
maximum effectiveness and provide personalized customer service.
Networking options
• Multiple System Networking - Strata Net
Connect your branch offices by integrating multiple Strata CTX systems into one system via your private
communications network. All your offices can enjoy the benefits of centralized attendant answering with
a central voice mail system, and coordinated extension numbering which simplifies network-wide dialing.
Enjoy compatibility with other popular PBXs and network routers for extensive networking.
• Remote Branch Office Extensions
The IP-enabled system allows groups of remote workers to have digital or IP telephone extensions from
your main location’s Strata CTX telephone system, with the same functionality as your main office system.
Voice over Internet Protocol (VoIP)
• Toll Bypass
Eliminates long-distance toll charges between your main office and branch offices. Reduces cost by
transmitting voice and fax calls via the Internet or your private intranet.
• Cost-effective VoIP Applications
By sharing applications among all your offices, you’ll enhance both cost-effectiveness and customer service.
