
WATER Possible Causes What To Do
Short spray and delay /LGZDVRSHQHGDQGFORVHG 7KLVLVQRUPDO6HHFUNCTIONALITY CHECK in the Safety
after pushing the Start EHWZHHQF\FOHVHOHFWLRQDQG Instructions section.
button start
Water level seems low 7KLVLVQRUPDO :DWHUPD\QRWFRYHUWKHWRSOHYHORIWKHFORWKHV
This is normal for this high efficiency washer.
Banging sound during 'UDLQVWDQGSLSHLVWRRORZ 7KHGUDLQKRVHPXVWH[FHHGµKHLJKWDWVRPHSRLQWEHWZHHQ
drain the washer back and the drain pipe.
Too many suds 6RIWZDWHU 7U\OHVVGHWHUJHQW
7RRPXFKGHWHUJHQW 0HDVXUH\RXUGHWHUJHQWFDUHIXOO\8VHOHVVVRDSLI\RXKDYH
soft water, a smaller load or a lightly soiled load.
7\SHRIGHWHUJHQW 6ZLWFKWR+LJK(IILFLHQF\GHWHUJHQWVXFKDV .
Water leaks 7\SHRIGHWHUJHQW 6ZLWFKWR+LJK(IILFLHQF\GHWHUJHQWVXFKDV .
8VLQJWRRPXFKGHWHUJHQW 8VHOHVVGHWHUJHQW8VHOHVVVRDSLI\RXKDYHVRIWZDWHU
LQZDVKHU a smaller load or a lightly soiled load.
)LOOKRVHVRUGUDLQKRVHLV 0DNHVXUHKRVHFRQQHFWLRQVDUHWLJKWDWIDXFHWVDQG
LPSURSHUO\FRQQHFWHG rubber washers are installed. Make sure end of drain hose
is correctly inserted in and secured to drain facility.
+RXVHKROGGUDLQPD\ &KHFNKRXVHKROGSOXPELQJ<RXPD\QHHGWRFDOO
EHFORJJHG a plumber.
'UDLQKRVHUXEVRQZDOO 0DNHVXUHGUDLQKRVHGRHVQRWPDNHFRQWDFWZLWKWKHZDOO
May cause excessive wear on the hose.
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WRWKHILOOKRVHVDWWKH &KHFNFRQGLWLRQRIWKHILOOKRVHVWKH\VKRXOGEHUHSODFHG
water source
every 5 years.
Water temperature &RROHUZDWHUWHPSHUDWXUHV 1HZODXQGU\GHWHUJHQWVKDYHEHHQIRUPXODWHGWRZRUN
seems incorrect SURYLGHLPSURYHGHQHUJ\ with cooler water temperatures without affecting wash
HIILFLHQF\ performance.
:DWHUVXSSO\LVWXUQHGRII 7XUQERWKKRWDQGFROGIDXFHWVIXOO\RQDQGPDNHVXUHKRVHV
RULPSURSHUO\FRQQHFWHG are connected to correct faucets. NOTE: Water valves are marked
“H” and “C” and internal valve screens are color coded.
:DWHUYDOYHVFUHHQVDUH 7XUQRIIWKHZDWHUVRXUFHDQGUHPRYHWKHZDWHUFRQQHFWLRQ
VWRSSHGXS hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
&RRO&ROG:DWHUZKHQ 7KLVLVQRUPDO7KHZDVKHUVHQVHVZDWHUWHPSHUDWXUHDQG
VHOHFWLQJ+RW optimizes for best results. Cold water is added periodically
when hot is selected.
House water heater is 0DNHVXUHKRXVHZDWHUKHDWHULVGHOLYHULQJZDWHUDW
QRWVHWSURSHUO\ 120°F–140°F (48°C–60°C).
Water pumped out before /LGOLIWHGRUF\FOHZDVSXWLQ 5HVHWF\FOH
cycle is complete SDXVHIRURYHUKRXUV
Water won’t drain 'UDLQKRVHLVNLQNHGRU 6WUDLJKWHQGUDLQKRVHDQGPDNHVXUHZDVKHULVQRWVLWWLQJRQLW
LPSURSHUO\FRQQHFWHG 7RSRIGUDLQRXWOHWVKRXOGEHOHVVWKDQIWP
above floor.
Washer pauses at the 7KLVLVQRUPDO 7KHZDVKHULVVHQVLQJWKHORDG
beginning of cycles
Washer pauses during 7KH6RDN2SWLRQ 7KLVLVQRUPDO7KHZDVKHUDOWHUQDWHVEHWZHHQDJLWDWHDQG
wash cycle ZDVFKRVHQ soak during these cycles to get your clothes cleaner with
less wear.
Washer pauses during 7KLVLVQRUPDO 7KHZDVKHUPD\SDXVHGXULQJWKHVSLQF\FOHWRUHPRYH
spin cycle soapy water more efficiently.
11
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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.