For USA
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the Na-
tional Highway Traffic Safety Administration
(NHTSA) in addition to notifying NISSAN.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or NISSAN.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
D.C. 20590. You can also obtain other informa-
tion about motor vehicle safety from http://
www.safercar.gov.
You may notify NISSAN by contacting our Con-
sumer Affairs Department, toll-free, at 1-877-
NOGASEV (1-877-664-2738).
For Canada
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform Transport
Canada in addition to notifying NISSAN.
If Transport Canada receives complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may request
a recall campaign. However, Transport Canada
cannot become involved in individual problems
between you, your dealer, or NISSAN.
You may contact Transport Canada’s Defect In-
vestigations and Recall Division toll free at
1-800-333-0510. You may also report safety
defects online at; https://wwwapps.tc.gc.ca/
Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.
Additional information concerning motor vehicle
safety may be obtained from Transport Canada’s
Road Safety Information Centre at
1-800-333-0371 or online at www.tc.gc.ca/
roadsafety (English speakers) or www.tc.gc.ca/
securiteroutiere (French speakers).
To notify NISSAN of any safety concerns please
contact our Consumer Information Centre toll
free at 1-800-387-0122.
In addition to Event Data Recorders (EDRs) dis-
cussed elsewhere in this Owner’s Manual, this
vehicle is equipped with electronic modules that
monitor, control and record data concerning vari-
ous vehicle systems, including the motor, batter-
ies, braking and electrical systems. Other elec-
tronic modules record information concerning
driving conditions, including idling, braking, ac-
celeration, trip and other related data, information
about your use of the car and its features such as
air conditioner or headlight usage, diagnostic
trouble codes, vehicle charging, vehicle speed,
direction and/or location.
Some of this data is stored by the vehicle for use
during vehicle servicing. Other data concerning
your vehicle’s operation and performance is wire-
lessly transmitted by cellular connection through
the vehicle onboard telematics system upon ve-
hicle start-up or at other intervals to NISSAN.
This data may be used by NISSAN for various
purposes, including: to provide you with CAR-
WINGS™ services (see LEAF Navigation System
Owner’s Manual for details); troubleshooting;
evaluation of your vehicle’s quality, functionality
and performance; analysis and research by
NISSAN designed to, among other things, opti-
mize performance of future electric vehicles in-
cluding improvements in future battery life; to
REPORTING SAFETY DEFECTS TELEMATICS OVERVIEW
Technical and consumer information 9-15
