Error messages
Out of paper message
If you receive an out of paper message, follow these guidelines.
Print cartridge problem message
The Resume light flashes when a print cartridge is low on ink, improperly installed, or
malfunctioning.
For instructions about correcting the problem, see Print cartridge problems.
"Printing in ink-backup mode"
When the printer detects that only one print cartridge is installed, ink-backup mode is
initiated. This printing mode lets you print with a single print cartridge, but it slows the
printer and affects the quality of printouts.
If you receive the ink-backup mode message and two print cartridges are installed in
the printer, verify that the protective piece of plastic tape has been removed from each
print cartridge. When plastic tape covers the print cartridge contacts, the printer
cannot detect that the print cartridge is installed.
Out-of-paper message
Follow the appropriate steps for the condition that exists.
If the In tray contains paper
1. Verify the following:
– A sufficient amount of paper is in the In tray (at least ten sheets).
– The In tray is not overly full.
– The paper stack is touching the back of the In tray.
2. Slide the paper guide so it fits firmly against the edge of the paper.
3. Press the Resume button to continue printing.
Chapter 11
68 HP Deskjet 5400 series
