Using HP Recovery Disc operating system discs
CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and
reformats the hard drive. All files that you have created and any software that you have installed on the
computer are permanently removed. When reformatting is complete, the recovery process helps you
restore the operating system, as well as the original drivers, software, and utilities.
To create recovery media, see
Creating recovery discs with HP Recovery Disc Creator on HP
Workstations on page 35.
Use the steps provided in this section if you used HP Recovery Disc Creator to create a Windows 7
operating system DVD and a Driver DVD.
If you cannot use the recovery discs that you created using the HP Recovery Disc Creator, you must
obtain a Windows 7 operating system DVD to reboot the computer and repair the operating system.
To order a Windows 7 operating system DVD and Driver DVD, go to the HP website. For U.S. support,
go to
http://www.hp.com/cgi-bin/hpsupport/index.pl. For worldwide support, go to
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html. You can also order the DVDs by calling
support.
To initiate recovery using a Windows 7 operating system DVD:
NOTE: This recovery process takes several minutes.
1. Backup all personal files.
2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive.
NOTE: If the computer does not boot to the DVD, restart the computer and press esc as the
computer is powering on to see the startup menu. Use the arrow keys to select the boot menu and
press enter. Use the arrow keys to select the location where the recovery DVD is inserted to boot
from that device. Booting the DVD from UEFI Boot sources will result in a GPT boot partition.
Booting from Legacy Boot sources will result in an MBR boot partition. A 32 bit OS will only
Legacy boot.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
5. Select Next.
6. Select Install now.
7. Follow the on-screen instructions.
After the repair is completed:
1. Eject the Windows 7 operating system DVD, and then insert the Driver DVD.
NOTE: The Driver DVD will load prerequisite software, and then allow you to load drivers and
applications.
2. Install the Hardware Enabling Drivers first. HP recommends installing all available drivers.
3. Install Recommended Applications of your choice. Only applications that are not available for
download from
http://www.hp.com are included on the Driver DVD.
36 Chapter 4 Setting up, backing up, restoring, and recovering Windows 7
