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2 Starting e-Diagtools
The e-Diagtools Main Menu
Support Ticket (when available)
Allows you to:
•
View the last available Support Ticket.
•
Copy the last available Support Ticket onto floppy disk.
•
Send the last available Support Ticket to your support provider by e-mail. Your
support provider can be an Authorized Support Provider, an internal helpdesk, or HP.
To learn more about sending the Support Ticket to your support provider, refer to
"Sending the Support Ticket", on page 40.
For more information on how to configure e-Diagtools to send the support ticket via
email refer to chapter 3.
For an up-to-date Support Ticket, run e-Diagtools first. If you do not run e-Diagtools
first, the last available Support Ticket will be sent.
This main menu option is only available on the hard disk version. However, if you are
using the CD-ROM version, run Diagtools first, then you can send, view or save the
support ticket as needed.
Select Language
Allows you to choose the language for the e-Diagtools screens.
Exit
Exits the e-Diagtools and restarts the system.
