Customer Assistance and Information ....... 388
Customer Satisfaction Procedure ............... 388
Online Owner Center ................................. 391
Customer Assistance for Text
Telephone (TTY) Users .......................... 392
Customer Assistance Offices ..................... 392
GM Mobility Reimbursement Program ........ 394
Roadside Assistance Program ................... 394
Courtesy Transportation ............................. 398
Vehicle Data Collection and Event
Data Recorders ...................................... 400
Collision Damage Repair ........................... 401
Reporting Safety Defects ............................ 405
Reporting Safety Defects to the
United States Government ..................... 405
Reporting Safety Defects to the
Canadian Government ............................ 405
Reporting Safety Defects to
General Motors ...................................... 406
Service Publications Ordering
Information ............................................. 406
Section 7 Customer Assistance Information
387
