Automobile Product Defect Report Guide
198
(organization code).
VIN
VIN is the abbreviation of
Vehicle Identification Number. It is a
group of characters given in order to
identify a vehicle. The VIN has become
the unique “ID Card” to identify a
vehicle worldwide.
The VIN of a vehicle includes the
vehicle’s manufacturer, production date,
model, type of body, and the detailed
information of engine and other
equipment. With the VIN, it is very
convenient to determine the vehicle’s
production lot and its main
configuration. To enable the
government’s administrative
departments in charge and the vehicle
manufacturer to rapidly find the defect,
the owner must provide an accurate
VIN when he/she complains.
In general, the owner can find out
the VIN from the following positions:
9 the left (right) front side of the
instrument panel, under the
windscreen;
9 the “frame number” registered in
the Driving Permit for the Motor
Vehicle, which is generally VIN;
9 the body number plate, such as
some number plates in the engine
compartment.
Reminder: If you find that the
vehicle may have defect, please
fill out the form below, and
then mail to the Defect Product
Management Center according
to the address provided in the
“Report and Complaint” above.
