Page 3
Adding SWCA keys to your telephone
SWCA keys can be assigned by your system administrator to a group of
telephones.
Also, each user can assign these keys on their own telephones:
Receiving a call and assigning it to a SWCA key
1 Enter FEATURE *3 2 Select a memory button with
an indicator
3 Enter a SWCA code
(FEATURE
*521 to
FEATURE
*536)
Your system administrator will tell you how your system works:
The system may be programmed in one of the following ways:
1 An incoming call
automatically assigns to a
free SWCA key when the
call is answered.
To park the call, press the
SWCA key a second time.
2 You press a free SWCA
key to park the call to that
key.
3 When you press HOLD,
the call parks on a free
SWCA key.
Answering a second call: The original call is automatically parked on a free SWCA key.
For this instance to occur, your system must be set for Full Autohold (FEATURE
73),
You can also do one of the following to park the call:
1 While the call is active, enter the SWCA code that corresponds to the key where you
want to park the call. Refer to Adding SWCA keys to your telephone on page 3.
2 While the call is active, enter FEATURE *520 to search for the next available SWCA
code (assigned to your telephone).
• If the system finds an available code, the call is associated with the code.
Press HOLD or the assigned SWCA key to park the call.
• If no code is available, the call remains active on your line only. Put the call on Hold
until a SWCA key becomes available.
• If the call was already associated with a SWCA code (for the life of the call), the call
is reparked on that code.
Managing calls using SWCA keys
