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To obtain further information or to order HP Proactive Care Service, contact a local HP sales
representative and reference the following product numbers (x denotes the service length in
years; options are 3, 4 or 5 years).
HP Proactive Care congurable/exible Care Pack services are available as follows:
• HP Next Business Day Proactive Care Service (H1K90Ax)
• HP 4-hour 24x7 Proactive Care Service (H1K92Ax)
• HP 6-hour Call-to-Repair Proactive Care Service (H1K94Ax)
• HP Next Business Day with DMR Proactive Care Service (H1K91Ax)
• HP 4-hour 24x7 with DMR Proactive Care Service (H1K93Ax)
• HP 6-hour Call-to-Repair with DMR Proactive Care Service (H1K95Ax)
• HP Proactive Care Personalised Support (H4B58Ax)
• HP Proactive Care Personalised Support Additional Day (H4B59Ax)
HP Proactive Care Contractual services are available as follows:
• HP Next Business Day Proactive Care Service (H1K90AC)
• HP 4-hour 24x7 Proactive Care Service (H1K92AC)
• HP 6-hour Call-to-Repair Proactive Care Service (H1K94AC)
• HP Next Business Day with DMR Proactive Care Service (H1K91AC)
• HP 4-hour 24x7 with DMR Proactive Care Service (H1K93AC)
• HP 6-hour Call-to-Repair with DMR Proactive Care Service (H1K95AC)
• HP Proactive Care Personalised Support (H4B58AC)
• HP Proactive Care Personalised Support Additional Day (H4B59AC)
For the complete list of HP Proactive Care non-congurable/xed Care Pack services, please
contact your local HP sales representative or HP reseller.
For more information
For more information on HP Proactive Care Service or other HP Systems Support services,
contact any of our worldwide sales oices or visit the following websites:
• HP support services: hp.com/services/support
• HP Care Pack services: hp.com/services/carepack
© 2012–2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be
construed as constituting an additional warranty or condition, express or implied, in fact or in law. HP shall not be liable for technical or editorial errors or
omissions contained herein.
HP Technology Services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase.
4AA3-8855EEE, January 2014, Rev. 3
