48
Faults, what to do?
Faults Cause/Remedy
Water is running out. – Correctly attach/replace drainage hose.
– Tighten screw-fitting on the supply hose.
Water not flowing in. – Start/Reload
Ü not selected?
– Tap not open?
– Filter blocked? Clean the filter. ~ Page 45
– Supply hose kinked or jammed?
Dispenser is empty
and fill level display
is not flashing.
– Drawer cover/rear drawer plug dirty? Cleaning ~ Page 41
– Detergent drawer not inserted correctly? Insert correctly.
~ Page 33
Wrong detergent/
softener has been
poured into
dispenser.
Dispensers:
1. Drain and clean dispensers.
2. Refill dispensers. ~ Page 32
Detergent/softener
congealed in the
dispensers.
Clean and refill dispensers.
Washing-machine
door cannot be
opened.
– Safety function active. Stop programme? ~ Page 19
– Rinse Hold
$ (without final spin) selected? ~ Page 20
– Can be opened via emergency release only? ~ Page 46
Programme does
not start.
– Start/Reload
Ü or Finish in time selected?
– Door closed?
– Childlock active? Deactivate. ~ Page 18
Detergent solution is
not drained.
– Rinse Hold
$ (without final spin) selected? ~ Page 20
– Clean the drain pump. ~ Page 43
– Clean outlet pipe and/or drainage hose.
Water not visible in
the drum.
Not a fault – water below the visible area.
Spin result not
satisfactory.
Washing wet/too
damp.
– Not a fault – unbalanced load detection system has stopped the
spin cycle, washing unevenly distributed.
Distribute small and large items of washing in the drum.
– Less Ironing
æ selected? ~ Page 30
– Too low speed selected? ~ Page 22
Spin cycle activated
several times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the
dispenser for care
product.
– Not a fault – effect of the care product not impaired.
– If required, clean insert.
