• Printer is in ink-backup mode
•
Printer software is outdated
•
Computer does not meet system requirements
Multiple software programs are open
The computer resources are insufficient for the printer to print at its optimum speed.
To increase printer speed, close all unnecessary software programs when printing.
Complex documents, graphics, or photos are printing
Documents containing graphics or photos print more slowly than text documents.
Best or Maximum dpi print mode is selected
The printer prints more slowly when Best or Maximum dpi is selected as the print quality.
To increase the printer speed, select a different print quality mode.
Printer is in ink-backup mode
The printer might print more slowly if it is in ink-backup mode. For more information, see
Ink-backup mode.
To increase the print speed, use two print cartridges in the printer.
Printer software is outdated
Outdated printer software might be installed.
For information about updating the printer software, see
Download printer software
updates.
Computer does not meet system requirements
If your computer does not have enough RAM or a large amount of free space on the hard
drive, the printer processing time will be longer.
1. Verify that the computer hard disk space, RAM, and processor speed meet the system
requirements.
The system requirements are listed in the reference guide that came with the printer.
2. Make space available on the hard drive by deleting unwanted files.
Print cartridge problems
If the printer slows down or cannot print, there could be a problem with the print cartridge.
For more information, check the following topics:
•
Incorrect or missing print cartridge
•
Print cartridge is faulty or not installed properly
•
"Print cartridge is in the wrong slot" message
•
Low on ink
•
"Printing in ink-backup mode" message
Chapter 11
70 Troubleshooting
