33
drying performance.
Machine makes a
different noise
when spinning.
1) The machine has a
brush motor for better
performance which causes
this noise.
N/A
Only a small
level of water
can be seen in
the drum.
1) New machines use less
water yet achieve the
same standard of washing
and rinsing.
N/A
IF AN ENGINEER ATTENDS DURING THE
GUARANTEE PERIOD AND FINDS THAT A FAULT
HAS BEEN CAUSED BY AN ITEM IN THE TABLE
ABOVE, WHICH COULD HAVE BEEN CLEARED BY
THE CUSTOMER, THEN YOU MAY BE LIABLE FOR
THE COST OF THE SERVICE CALL.
Poor wash results
My garments are looking grey and there are limescale
deposits present in the drum of my washing machine.
o There is not enough detergent being added.
o The incorrect detergent is being used.
o Stains are not being pre-treated.
o The correct wash program or wash temperature was not
selected.
I have followed the advice given above, but my
garments are still coming out with grey stains on them.
o The garments are soiled with oils, ointments or grease
and were washed without enough detergent.
o The wash temperature selected was too low.
o Fabric conditioner has come into contact with the
garments. If this happens try to wash out these stains
as quickly as you can and try to avoid getting
conditioner on the garments in the future.
