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Before contacting Assistance:
Check whether the problem can be resolved using
the Troubleshooting guide (see Troubleshooting).
Restart the programme to check whether the
problem has ceased to exist.
If the problem persists, contact the Authorised
Technical Assistance Service.
Never use the services of unauthorised
technicians.
Please have the following information to hand:
The type of malfunction.
The appliance model (Mod.).
The serial number (S/N).
This information can be found on the appliance data
plate (see Description of the appliance).
Assistance