Faults and what to do about them. en
27
Washing machine door
cannot be opened.
■ Safety function active. Programme stopped?
■ – – – 0 (Rinse hold = without final spin) selected?
■ Can be opened by emergency release only?
Programme does not
start.
■ Start/Reload ! pressed or 0 "Ready in" time selected?
■ Washing machine door closed?
■ E Childproof lock activated? To deactivate:
Detergent solution is not
emptied.
■ – – – 0 (Rinse hold = without final spin) selected?
■ Clean the detergent solution pump.
■ Clean the waste pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed.
Distribute large and small items of laundry evenly in the drum.
■ Less Iron (depend on model) selected?
■ Speed selected too low?
Spin cycle started and
stopped several times.
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
The programme duration
is longer than usual.
■ Not a fault – the unbalanced-load detection system is adjusting the imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection system active – adds an additional rinse
cycle.
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the particular washing
process. This may lead to changes in the programme duration in the display
panel.
Residual water in the
compartment i for care
products.
■ Not a fault – the effect of the care product is not affected.
■ Clean the insert if necessary.
Odours in the washing
machine.
Run the Î Cottons 90 °C programme without laundry.
Use standard detergent.
The N symbol flashes in
the display panel. Foam
may escape from the
detergent drawer.
Too much detergent used?
Mix one tablespoon of fabric softener with 1/2 litre water and pour into com-
partment II (not for outdoor fabrics, sportswear fabrics or those made with
down).
Reduce the detergent dosage for the next wash cycle.
Intense noise, vibrations
and "wandering" during
spinning.
■ Is the appliance levelled? Level the appliance.
■ Are the appliance feet fixed? Secure the appliance feet.
■ Transport locks removed? Remove the transport locks.
Display panel/indicator
lamps do not function dur-
ing operation.
■ Power cut?
■ Circuit breakers tripped? Switch the circuit breakers back on or replace
them.
■ If the fault occurs repeatedly, call the after-sales service.
Faults Cause/remedial action
