Printing quality problems
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6. Troubleshooting
Toner particles are around
bold characters or pictures
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type
to Recycled. Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain
Paper actually used, an overcharging can occur causing this copy quality problem.
Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try
different paper.
Page skew • Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
Condition Suggested Solutions
