Troubleshooting
3
3-10 bizhub 25e
3.4
For other problems, review the following PDF manuals:
3.4.2 If you cannot solve the problem
If you have a problem with your machine that you cannot solve with the information provided in these man-
uals, contact your local technical representative.
When you contact your local technical representative, make sure you have the following information ready;
- Product name: bizhub 25e
- Serial number (located on the label affixed to the left side of the machine)
- Details on the problem
- Steps you have taken to try to resolve the problem and the results of those efforts
Troubles References
Image quality is poor. Chapter 5 in the Administrator’s Guide
A message is displayed on the display.
Cannot connect to the network.
A communication error has occurred. Chapter 9 in the Scan and Fax Guide
Cannot send or receive fax.
Cannot install the printer drivers. Chapter 7 in the Printer Guide
Cannot print.
Cannot use Message Board. Chapter 7 in the Message Board Guide
