Printing a different first page .............................................................................................. 76
Stopping a print request ..................................................................................................... 76
To stop the current print job from the printer control panel ............................... 76
To stop the current print job from the software program ................................... 76
Managing stored jobs ......................................................................................................................... 77
Managing memory .............................................................................................................................. 78
5 Managing the printer
Using printer information pages ......................................................................................................... 80
Using the HP Easy Printer Care software .......................................................................................... 81
Supported operating systems ............................................................................................ 81
Supported browsers ........................................................................................................... 81
To open the HP Easy Printer Care software ...................................................................... 81
HP Easy Printer Care software sections ............................................................................ 81
Using the HP Printer Utility for Macintosh .......................................................................................... 83
Opening the HP Printer Utility ............................................................................................ 83
HP Printer Utility features .................................................................................................. 83
6 Maintenance
Managing supplies ............................................................................................................................. 86
Supplies life ....................................................................................................................... 86
Approximate print-cartridge replacement intervals ............................................................ 86
Managing the print cartridge .............................................................................................. 86
Print-cartridge life expectancy ........................................................................... 86
Print-cartridge storage ....................................................................................... 86
HP print cartridges ............................................................................................ 86
HP policy on non-HP print cartridges ................................................................ 86
Print-cartridge authentication ............................................................................ 87
HP fraud hotline and Web site .......................................................................... 87
Replacing supplies and parts ............................................................................................................. 88
Supply replacement guidelines .......................................................................................... 88
Changing the print cartridge .............................................................................................. 88
To change the print cartridge ............................................................................ 88
Cleaning the printer ............................................................................................................................ 91
To clean the printer using the printer control panel ........................................................... 91
7 Problem solving
Basic troubleshooting checklist .......................................................................................................... 94
Factors that affect printer performance .............................................................................. 94
Troubleshooting flowchart .................................................................................................................. 95
Step 1: Does READY appear on the control-panel display? ............................................. 95
Step 2: Can you print a configuration page? .................................................................... 95
Step 3: Can you print from a program? ............................................................................ 96
vi ENWW