Problem Possible solution
The appliance does not fill with
water.
The display shows the mes-
sage: Attention: no intake of
water possible.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is
not too low. For this information, contact your lo-
cal water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not
clogged.
• Make sure that the inlet hose has no kinks or
bends.
The appliance does not drain
the water.
The display shows the mes-
sage: Attention: water is not
draining.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or
bends.
The anti-flood device is on.
The display shows the mes-
sage: Attention: The anti flood
system has been activated.
• Close the water tap and contact an Authorised
Service Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For other alarm messages or problems
not described in the table, contact an
Authorised Service Centre.
12.1 The washing and drying results are not satisfactory
Problem Possible cause and solution
Poor washing results. • Refer to "Daily use", "Hints and tips" and basket
loading leaflet.
• Use more intensive washing programmes.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
Poor drying results. • Tableware has been left for too long inside a closed
appliance.
• There is no rinse aid or the dosage of rinse aid is not
enough. Set the rinse aid dispenser to a higher level.
• Plastic items may need to be towel dried.
• For the best drying performance activate the option
XtraDry.
• We recommend to always use rinse aid, even in
combination with multi-tablets.
There are whitish streaks or
bluish layers on glasses and
dishes.
• The release quantity of rinse aid is too much. Adjust
the rinse aid level to a lower level.
• The quantity of detergent is too much.
ENGLISH
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