n For other telephone service providers please contact their customer services.
General sales enquiries
n BT Residential lines – call 150. BT Business lines – call 152.
n For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
n Additional handsets are available from the Helpdesk on 0800 218 2182*.
Billing enquiries
n Refer to the telephone number shown on your telephone bill.
Other functions and services available from the SMS service
n By sending the following commands to the BT text self administration facility you can
control functions and capabilities in your SMS phone and the way messages are handled.
n Press MENU. Press OK to WRITE MESSAGE. Type in the following commands (depending
upon what you want to do) and send to 00000.
n Opt out from receiving voice text messages.
n Turns off the opt out option.
n Turns on permanent voice text message delivery to your phone. All incoming
text is delivered as voice text.
n Turns off permanent voice text message delivery.
Help 63
If you experience any problems, please call the Helpline on
0800 218 2182* or email
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