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Actiontec 54 Mbps Wireless USB Adapter User Manual
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Chapter 5 Troubleshooting
The computer won’t detect the Adapter.
Make sure the USB cable is properly connected and that the orange Power light
(PW) is on. Also, make sure the computer’s USB drivers are properly installed.
Frequently Asked Questions
How far can I be from the access point and maintain a connection?
The access point’s range depends on the environment. Indoor range is approxi-
mately 91 meters (300 ft.) or more; outdoor range can reach up to 533 meters
(1750 ft.).
How fast is the wireless network?
The rated speed of the wireless network under optimal conditions is 54 Mbps.
This speed does vary, depending on distance from the access point and the
amount of attenuation (physical barriers such as walls, glass, etc.) the wireless
signal must go through.
My Adapter seems to be installed correctly and it says that it is getting a
link, but I can’t access the Internet. What should I do?
Disable any other network adapters that may be installed on the computer. If
these adapters were installed prior to the USB Adapter, they may be preventing
you from getting on the web. If using Windows XP, right-click on My Network
Places and click Properties in the next window to ensure that no network
bridges have been installed on your computer. These can also prevent the
Adapter from getting online.
Can I use the Adapter to connect to the 802.11b access point?
Yes, the Adapter can connect to an 802.11b access point.
